Shipping Policy
We ship all orders from Gorinchem, the Netherlands, Monday through Friday. Please read below for full shipping details and timelines.
Processing & Fulfillment
All orders are packed and shipped by our third-party logistics partner Monta Packing, based in Gorinchem. Orders placed before 10:00 PM CET (Monday–Friday) are usually processed and packed the same business day. Orders placed after this time will be processed on the next business day. However, the warehouse's contractual obligation is to pack all orders within 2 business days (Mon–Fri).
Please note: Couriers do not collect packages on weekends, so orders placed on Friday after 10:00 PM CET may not be scanned by the courier until Monday evening.
Shipping Process – Step by Step
Here’s how your order moves through our system:
- Order is placed on our webshop
- Order is packed by Monta Packing (Mon–Fri, first-in-first-out system)
- Packages are sorted by shipping carrier within the warehouse
- Transport companies pick up once per weekday in the late afternoon
- Packages arrive at the nearest carrier terminal and are scanned
- The package is in transit
- Your order is delivered